STARS 2010 Customer Satisfaction Survey

WAEYC is committed to providing you the best quality customer service we can. Please take a minute to let us know how we are doing by completing this short survey.

1. WAEYC staff sent forms I requested promptly. *

Strongly agree
Agree
Disagree
Strongly Disagree
n/a

2. WAEYC staff returned my call/email within 2 working days. *

Strongly agree
Agree
Disagree
Strongly Disagree
n/a

4. WAEYC staff were knowledgeable about navigating the Registry. *

Strongly agree
Agree
Disagree
Strongly Disagree
n/a

6. WAEYC staff were able to give me information and other resources beyond the scope of the STARS program. *

Strongly agree
Agree
Disagree
Strongly Disagree
n/a

7. WAEYC staff spoke in a tone that was professional and courteous. *

Strongly agree
Agree
Disagree
Strongly Disagree
n/a

8. Did a WAEYC staff member provide exceptional service? If so, please tell us about your experience and who the person was, if you recall.

9. For Providers- Choose the county you work in.

Trainer and Training Organizations skip to #10

For Providers- Pick the two areas in which you most want to take training.

Trainer and Training Organizations skip to #10

Administration
Child Growth, Development and Learning
Child Guidance
Communication
Cultural & Individual Diversity
Curriculum Development
Environmental Design
Family Systems
Health, Safety and Nutrition
Observation and Assessment
Professionalism
I dont have a preference

For Providers- How did your experience with WAEYC/STARS make a positive difference in your work?

After responding to this question click on Submit Form button at the bottom of the page.

Training I received helped me improve the quality of care I provide children and families.
Scholarships made it possible form me to attend training.
The Registry helped me find training.
The Registry helped me track my training or my staff's training.
n/a
Other:

10. For Trainers / Training Organizations- Pick the counties you train in.

Adams
Asotin
Benton
Chelan
Clallam
Clark
Columbia
Cowlitz
Douglas
Ferry
Franklin
Garfield
Grant
Grays Harbor
Island
Jefferson
King
Kitsap
Kittitas
Klickitat
Lewis
Lincoln
Mason
Okanogan
Pacific
Pend Oreille
Pierce
San Juan
Skagit
Skamania
Snohomish
Spokane
Stevens
Thurston
Wahkiakum
Walla Walla
Whatcom
Whitman
Yakima

For Trainers / Training Organizations- Pick the two areas in which you most want to take training.

Business Practices
Marketing
Curriculum Development
Outcome-Based Learning
Cultural Responsiveness
Active Learning
Evaluating Learning
Mentoring/Coaching
I dont have a preference
Other:

For Trainers / Training Organizations- How did your experience with WAEYC/STARS make a positive difference in your work?

Trainer/training organization information was communicated monthly.
WAEYC provided gift certificate for professional development trainings.
n/a
Other: